Enrolling iOS devices in Supervised Mode

Prerequisites

Supported Apple devices
Access to KACE Cloud portal
Device User role granted to users

Supervised mode gives a device administrator the highest level of control on an iOS device. The function is typically used in enterprise environments where devices are owned by the company. In KACE Cloud, a supervised device is automatically enrolled as a company-owned device.

NOTE: When resetting an Apple iOS device back to factory defaults, the device will remain locked to the associated iCloud account. To prevent this from happening, before resetting the device, manually turn off the 'Find my phone' feature on the iPhone.

For details, see Enroll iOS devices in Supervised Mode and iOS device commands in KACE Cloud.

Next steps

Set up and manage Supervised Mode.
Review iOS device commands in KACE Cloud.